User Guide

Instructions from unpacking to setup

UNBOXING
M Series models are packed in a telescoping lid style carton. After cutting the package tape, lay the carton flat on the floor. For M4 and M6 Sapphire models, both speakers are in one box. With the M3 Sapphire, each speaker has its own box. With another person, lift off the carton lid to expose the inner foam packing. Remove the base and bolts from the carton first and set aside. Remove the speaker main panel from the carton. Lay the speaker facing down on the floor (elevate at least an inch to protect the tweeter. Then position the base at the bottom of speaker to prepare to mount to speaker. Insert mounting bolts through the base and line up with female receptacles on bottom face of speaker panel. Using the supplied Allen wrench, screw in bolts until tight - do not over tighten. Stand speaker upright. Insert signal connect from speaker panel to crossover box and detailed below.

SIGNAL CONNECTION 
1: The tweeter leads are tucked around the tweeter heatsink to protect them during shipment. Insert plugs, matching the red plug to red dot on tweeter. 

CROSSOVER BOX
M3 uses a multi-pole Neutrik Speakon plug to terminate the wiring coming out of the speaker baffle. Insert the plug into the female Speakon jack located on the top surface of the aluminum crossover enclosure. ** Important** Turn the plug clockwise until it locks with a clicking sound. M4/M6 versions use a SwitchCraft XLR for signal connection. Line up the cable mount end to the chassis mount connector and push to lock. 

HOOK UP / PLACEMENT
Install your speaker wire into the WBT input terminals observing polarity as indicated by the red or black rings on the terminal. These are multi-way binding post that accept banana, spade and bare wire connections. The ratcheting feature of the WBT helps to eliminate spade connectors from becoming loose over time. 

The high-resolution capability of the M Series models require attention to setup details in order to optimize their performance. Strive to establish a symmetrical set of distances from the surrounding boundaries for best results. Minimum distance from front wall to the front of the baffle should be at least 1 meter. Further in the room may improve soundstage and other desired effects, if the location also coincides with a favorable modal area of the room. Start out with the speakers in a preferred location around 1 meter out and let them play. After 24 to 36 hours of initial break-in time, move the speakers 6 inches closer to front wall and then 6 inches further into the room from the initial position to determine if the speakers are in a nodal point in the room. Look for the area where the bass is loudest in level. Then, with the speakers at least 18 inches from the side walls, set the toe-in angle of the baffle such that it is facing your shoulder for each speaker. Use a tape measure to take a distance measurement from the front wall to the baffle in two places – inside edge and outside edge. Then, reproduce the same location with the other speaker to obtain good symmetry. As time goes by, experiment with the toe in angle to optimize the imaging and soundstaging results. Contact Spatial with questions about room acoustics and acoustic treatment possibilities. 

Expect major sound quality improvements during the first 50 to 100 hrs of play time with diminishing improvements up to 400 hours depending on music content and playback loudness. 


UNBOXING X4 & X5
X Series models are packed in a telescoping lid style carton. After cutting the package tape, lay the carton flat on the floor. With another person, lift off the carton lid to expose the inner foam packing. The full-length rigid foam packing is split into 2 parts-upper and lower halves. Lift off the top half to expose the speaker (s). With another person, carefully lift the speaker out the lower foam section. The speaker will be fully assembled. Stand upright and remove the poly over-bag. Then, carefully remove the thin stretch film from the speaker. 

UNBOXING
X3 comes encased in a soft foam lined carton and is fully assembled. Just lift off the lid and with another person, lift the speaker out of the carton and transport to the listening location. 

SIGNAL CONNECTION
X4 model uses a multi-pole Neutrik Speakon plug to terminate the wiring coming out of the speaker baffle. Insert the plug into the female Speakon jack located on the top surface of the aluminum crossover enclosure. ** Important** Turn the plug clockwise until it locks with a clicking sound. X5 & X3 Powered versions– Insert included IEC power cord plug into the power inlet jack on the plate amp face. Turn on main power amp before powering up plate amps. **Important** The plate amp must be turned off before your main power amp, if you power down your amp after listening sessions. The main amp is powered down while the plate amp are on, a bass feedback sound may emanate from the speakers. Just turn off the plate amps – no damage will occur. Signal connection from the baffle to the amp/crossover box is via a SwitchCraft XLR connection. 

HOOK UP / PLACEMENT 
Install your speaker wire into the WBT input terminals observing polarity as indicated by the red or black rings on the terminal. These are multi-way binding post that accept banana, spade and bare wire connections. The ratcheting feature of the WBT helps to eliminate spade connectors from becoming loose over time. 

The high-resolution capability of the X Series models require attention to setup details in order to optimize their performance. Strive to establish a symmetrical set of distances from the surrounding boundaries for best results. Minimum distance from front wall to the front of the baffle should be at least 1 meter. Further in the room may improve soundstage and other desired effects, if the location also coincides with a favorable modal area of the room. Start out with the speakers in a preferred location around 1 meter out and let them play. After 24 to 36 hours of initial break-in time, move the speakers 6 inches closer to front wall and then 6 inches further into the room from the initial position to determine if the speakers are in a nodal point in the room. Look for the area where the bass is loudest in level. Then, with the speakers at least 18 inches from the side walls, set the toe-in angle of the baffle such that it is facing your shoulder for each speaker. Use a tape measure to take a distance measurement from the front wall to the baffle in two places – inside edge and outside edge. Then, reproduce the same location with the other speaker to obtain good symmetry. As time goes by, experiment with the toe in angle to optimize the imaging and soundstaging results. Contact Spatial with questions about room acoustics and acoustic treatment possibilities. 

Expect major sound quality improvements during the first 50 to 100 hrs of play time with diminishing improvements up to 400 hours depending on music content and playback loudness. 

Policies

Terms & Conditions

Rules and guidelines for our website.

1. All orders must be paid in full prior to shipment.

2. Custom orders with modifications, custom finishes/colors cannot be returned for refund.

3. Customer must keep the product for at least 30 days before attempting to return them, due to the minimum 100 hr burn-in required to properly evaluate the sound.

4. Problems in the process of receiving the product shipment, whether logistics or shipping damage, product infant mortality etc. should be reported to Spatial as soon as possible.

5. Refund requests are processed within 14 days in most cases.

Return Policy

Important things to keep in mind when returning a product.

1. Returns may be requested within 60 days of receiving the product. Spatial will issue a Return Authorization number, which should be indicated on the shipping cartons.

2. Custom orders with modifications, custom finishes/colors cannot be returned for refund. Damaged goods may not be returned for refund.

3. Abuse or damage of the product will be evaluated and a cost established for us to repair the product. This cost will be deducted from the refund amount.

4. If Spatial handles the return shipping, the total cost of shipping will be deducted from the refund amount.

5. The customer owns the return speaker until Spatial receives, tests and signs off on the return. Spatial is not responsible for third party disputes, which must be handled by the customer.

6. Refund requests are processed within 14 days in most cases.

Warranty Policy

Repair or replace a faulty product during the warranty period.

1. Spatial provides a 5 year limited warranty on all our products.

2. Limited conditions are related to instances of abuse, modification, damage etc.

3. If Spatial handles the return shipping, the total cost of return shipping will be deducted from the invoice.

4. Spatial reserves the right to determine the best method of remedy, whether repair of replacement of parts and assemblies.

5. Spatial reserves the right to refund the original product cost instead of repair/replacement.

6. Spatial reserves the right to substitute components or entire product if original part(s) are no longer available.

7. Spatial will issue a Return Authorization number, which should be indicated on the shipping cartons.

Frequently Asked Questions

Explore our most ask questions

How old is Spatial Audio Lab?

Spatial was incorporated in Utah in 2010. The Better Business Bureau rates Spatial with an A+ rating, with zero complaints since inception.

How long is the break-in process?

We do a factory pre-conditioning regimen of approx 20 hours prior to testing. Expect reasonable sound by 50 hrs and full break-in between 100 and 200 hrs. Some improvements may be noticeable afterwards.

What is your trial period?

Spatial offers a 60 day, no hassle return option on all our products.

Why don't we sell through retail dealers?

Factory direct sales reduce the price by 40% to 60 % compared to retail shops. Speakers should be auditioned in your own room to make a valid decision, so buying direct is the best overall approach for our customers.

When will the M Series Models be available again?

Due to supply chain delays, some components will not be available for extended period. We expect to resume product this fall and will announce availability when have confirmed the timing.

Why aren't there more dipole speaker manufacturers?

Over time, we expect that more manufacturers will design and produce dipole speakers, once they overcome the technical challenges involved. The performance advantages are so substantial that many companies will decide to switch over in order to remain competitive or risk obsolescence.

Difference between the Sapphire & older M3/M4 models?

The Sapphire versions incorporate the a wide-band dome tweeter with more resolution and broader dispersion than the coaxial driver in the previous M models such as the M3 Turbo S and M4 Turbo.

Differences between the M and X series?

While different in design, both series produce a similar music playback performance. The premium X models add greater dynamic range and higher output than the M Series, the X Series should be chosen in high SPL home theater applications.

How far should your speakers be placed in the room?

30 inches or more to the front of the baffle. Additional distance can create a larger acoustic soundstage.

Can I use a tube amp with your speakers?

Yes, a substantial number of our customers have experienced excellent results with tube amps. The easy electrical load and high efficiency allows your amp to operate at its best.

Can I use my existing subwoofer with your speakers?

Sure, if you already own a subwoofer, we recommend that you try adding it to our speakers and decide. The overwhelming majority of our customers report better results without the sub. Subs may be of use in home theater applications.

Can I use your speakers in my home theater?

All of our models can be used in HT applications, with the X Series models preferred for high SPL applications.

Do the input terminals accept spades and banana plugs?

Yes, the WBT Nextgen binding post accept both types.

How do you define small, medium and large rooms?

Small room example 10x12ft, medium room example 13x17ft, large room 15x20 and larger.

Does the speaker have to be very large to make bass?

Specially designed speaker drivers and proprietary techniques developed over years of research, provide outstanding bass performance as compared to conventional box designs, without being overly large.

How does the M100 tweeter play a wide frequency range?

The increased heat dissipation and long excursion features allow the M100 to play down to 576Hz for greater resolution and precision in the critical midrange region as compared to cone drivers normally used in this range.